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FAQ

What equipment or software do I need to play in Decentraland?

A PC or Mac running Chrome or Firefox

  • Can I play on a mobile device?

    For the moment we don’t support mobile devices. But please stay tuned!

  • Can I log in from multiple computers?

    Yes, you can run Decentraland from multiple computers as long as you have your digital wallet installed on each machine.

  • Can I use a different browser?

    While it may be technically possible to use another browser, we recommend Chrome or Firefox to ensure optimal performance.

I need support! Where can I contact you?

Join our Discord and visit our #help channel to ask whatever questions you have. We’ll answer as soon as possible. Our friendly community members can help too. While you’re there why not check out some of the other channels to learn more about Decentraland?

Do I need a wallet to play in Decentraland?

If you want to fully enjoy the Decentraland experience, we recommend you get yourself a digital wallet. Digital wallets work as your personal account, keeping all your digital assets (such as names, collectibles, LANDs) and in-world progress safe.

If you choose to experience Decentraland Explorer without a wallet, the information will be only be locally stored: you will be able to walk around, customize your Avatar and chat with others in-world, but you won’t have the chance to receive daily rewards, participate in events or log in with a different device using the same Guest ID and Avatar.

If this is the first time you’re hearing about digital wallets, we recommend reading Get a Wallet – Beginners Guide.

I lost my digital wallet! What happens with my account?

If you lose access to your wallet you will lose your Avatar, name, any of the wearables or NFT items stored within. Please remember to always keep your wallet recovery pass phrases in a safe and secure location.

What is MANA?

MANA is Decentraland’s fungible, ERC20 cryptocurrency token. MANA is burned, or spent, in exchange for LAND parcels. For a current summary of critical stats like total and circulating supply, please visit our MANA Token Information transparency dashboard. See the Glossary for more information.

Will I be able to buy things other than LAND with MANA?

Yes! In addition to burning MANA in exchange for LAND, users will be able to trade MANA with other users in exchange for goods and services hosted within Decentraland.

Some players have fancy wearables. How can I get them?

The Avatar editor provides a big selection of wearables and accessories – all for free. You can also buy exclusive wearables in the Decentraland Marketplace or earn them by participating in different events.

What do the collectibles colors mean?

Each collectible is assigned a rarity category, represented by a different name and color and denoting supply of collectible.

Can I claim my Avatar name later?

Yes. Visit the Avatars page to claim it. All you need is an installed digital wallet and at least 100 MANA to burn. Another alternative is to buy a name in the Decentraland Marketplace.

How can I block or report a player?

Click on another player’s Avatar to see their card, then click on the tab block to view options. By blocking a player you will still see them on screen but they won’t be able to write to you on the chat window. If you report a player, you will be able to bring a player’s conduct to the attention of Decentraland’s Community.

What is LAND?

LAND is a non-fungible digital asset maintained in an Ethereum smart contract. LAND is divided into parcels that are referenced using unique x,y cartesian coordinates. Each LAND token includes a record of its coordinates, its owner, and a reference to a content description file or parcel manifest that describes and encodes the content the owner wishes to serve on his or her land.

How large is a tile of LAND?

Land parcels are 16m x 16m, or 52ft x 52ft. Height is restricted based on [these limitations]/development-guide/scene-limitations/).

What is an Estate?

Like LAND, an estate is a non-fungible digital asset. An estate is an association of two or more directly adjacent parcels of LAND. These parcels must be directly adjacent and cannot be separated by a road, plaza or any other parcel. By connecting parcels to form Estates, you can more easily manage your larger LAND holdings. Estates are especially useful when building larger scenes that span more than one parcel.

How can I buy LAND or Estates in Decentraland?

You can visit the Decentraland Marketplace to browse through all of the available LANDs or Estates of LAND that are currently for sale. On December 15th, 2017, we held our first LAND auction, called the Terraform Event, to distribute the first parcels of LAND to the community. The auction concluded in January 2018 and LAND tokens have been distributed to participants.

What does ‘owning’ virtual LAND mean and how does it work?

LAND within Decentraland is represented by non-fungible LAND tokens (meaning that each is unique and cannot be replicated) that track ownership on the Ethereum blockchain. Owning LAND within Decentraland is akin to owning any other unique, crypto asset like CryptoKitties or CryptoPunks, however you will be able to use your LAND within Decentraland to build three dimensional spaces and applications. LAND is built on our ERC721 standard, making it a digital asset that can be traded with other users, like other digital assets.

Why is LAND scarce?

Like CryptoKitties and CryptoPunks, LAND is a non-fungible digital asset. To ensure that the value of LAND parcels remains stable, the amount of land in Decentraland corresponds to the fixed, total amount of MANA.

Without LAND scarcity, many parcels would likely be left abandoned, negatively impacting the quality of content in Decentraland and the user experience.

Does Decentraland run on top of its own blockchain?

Decentraland uses the Ethereum blockchain to store and verify information about LAND ownership and LAND content. It does not run on its own independent blockchain. Content within Decentraland is hosted and served to users via a network of community-owned content servers.

Who validates transactions?

The Ethereum LAND smart contract registers any changes to the state of a parcel of LAND, such as a change in the contents of the LAND or a transfer of ownership. These changes are recorded and verified by the Ethereum blockchain.

How is content distributed?

The visual, audio and three dimensional content of Decentraland will be stored in a network of content servers. Anyone can submit a server to join this network, but it must be voted on by the community. This is handled by a Decentralized Autonomous Organization (DAO). When you visit Decentraland, the content needed to render your location will be pulled from the content servers. Each LAND token, stored on the Ethereum blockchain, is associated with an x,y location within the world and links to the content for that location.

What tools should I use to start building in Decentraland?

There are two ways to create 3D content for Decentraland:

  • The Builder is an easy drag and drop visual tool. You have access to a large library of pre-made items, including interactive items that react to player feedback. You can also import and use your own custom 3D models.

  • The SDK is for creating scenes writing code, which gives you much more power and flexibility.

Both tools can also be combined. You can create a scene visually with the Builder, then export it and work with its code to add interactive functionality. You can also use the SDK to create custom smart items and place these using the Builder.

You will be able to use tools like SketchUp, Blender, and Maya to create 3D models that you can then import into Decentraland, these models must be in .gltf or .glb format.

Will I be able to control who can see content on my parcels?

Yes. You will be able to control how certain content on your parcel is served to other users within the Decentraland platform. For example, you could make 3D models, images, video, or sound content only visible to a player in Decentraland after they have submitted a payment or fulfilled some other requirement.

However, remember that by uploading content to the content servers you are essentially making it publicly available since the content servers are a distributed file system. While we intend to make it possible to limit how that content is served to players through a Decentraland client, the content itself will always remain discoverable on the content servers.

You will be able to control who you can see and interact with (and who can see and interact with you) within Decentraland. For example, imagine that you have a house on your parcel and you only want to invite certain friends into your house. You will be able to specify which players you can see (and which players can see you) within your house, but you won’t necessarily be able to prevent anyone from seeing your house or its contents since the assets required to render your house reside on the content server.

Can I monetize my content?

Yes. You are free to decide whether you will charge other players to access your content and how you will implement said charge. Decentraland is in no way involved in the monetization of your content and does not guarantee any return, profit or income. The success of the platform depends entirely on the efforts of the users. Your fate, your success, and eventually your journey, depends on you, your efforts, your imagination.